Existing clients
Get support
Already a GTech client? You have a direct line to our service desk — no sales funnel, no contact form.
In the portal you can:
Log in to the client portal
Sign in with the email address on your GTech account. First time? Use the portal’s password setup link or ask us to send an invitation.
Submit a support ticket
Describe the issue once and it goes straight into our queue with your account history attached — no repeating yourself.
Check ticket status
See open and past tickets, add comments or screenshots, and get notified as our team works the issue.
Portal address: gtech.servicedesk.atera.com — bookmark it.
Phones down or can't reach the portal?
Call 805-979-9897. Our AI assistant answers immediately — around the clock — takes the details, and routes urgent issues to the right person. You can also email [email protected].
Not a client yet?
This portal is for existing GTech clients. If you're looking for a new technology partner, start with a free consultation — or explore what we do.