End User License Agreement

This End User License Agreement, together with any order form, service agreement, statement of work, written subscription terms, or other agreement that references it, governs access to and use of software applications, websites, tools, integrations, APIs, documentation, and related services provided by Griesemer Technologies, doing business as GTech, referred to in this Agreement as "GTech," "we," "us," or "our."

The person or entity accessing or using the Services is referred to as "Customer," "you," or "your." If you use the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to this Agreement.

By accessing, connecting to, or using the Services, you agree to this Agreement. If you do not agree, you may not access or use the Services.

1. Definitions

"Services" means GTech software applications, web applications, internal tools, integrations, APIs, automation tools, documentation, support services, and related features that we make available to you.

"Application" means the specific software product, tool, or integration provided by GTech, including GTech Command and any future software product or integration made available by GTech unless separate terms apply.

"Authorized User" means an employee, contractor, agent, client, or other individual who is permitted by you or by GTech to access or use the Services.

"Customer Data" means data, files, records, invoices, customer information, accounting information, business information, credentials, configuration settings, or other content submitted to, transmitted through, accessed by, or processed by the Services on your behalf.

"Third-Party Services" means software, platforms, APIs, data sources, or services not owned or controlled by GTech, including QuickBooks Online and other Intuit services.

2. Scope of Services

GTech provides software tools and integrations intended to streamline business processes, including invoicing, accounting workflows, managed services workflows, reporting, automation, data synchronization, and related operational tasks.

The Services may currently be limited to private, internal, invited, or customer-specific use. GTech may, in the future, make additional software tools or services available to selected customers, clients, partners, or the public. This Agreement is intended to apply to those future software offerings unless GTech provides separate terms for a specific product or service.

3. License and Right to Use

Subject to your compliance with this Agreement, GTech grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your internal business purposes or as otherwise authorized in writing by GTech.

This is a license to use the Services. It is not a sale or transfer of ownership. GTech reserves all rights not expressly granted in this Agreement.

You are responsible for all use of the Services by your Authorized Users and for ensuring that your Authorized Users comply with this Agreement.

4. User Accounts and Security

You agree to provide accurate account, business, and contact information when using the Services. You are responsible for maintaining the confidentiality of usernames, passwords, tokens, API keys, access credentials, and other authentication methods associated with your account.

You must promptly notify GTech if you become aware of unauthorized access to or use of your account, the Services, or any connected Third-Party Service.

GTech is not responsible for losses caused by your failure to protect account credentials, by unauthorized actions taken through your account, or by your failure to maintain proper access controls for Authorized Users.

5. QuickBooks Online and Other Third-Party Integrations

The Services may connect to QuickBooks Online or other Third-Party Services to retrieve, create, update, transmit, synchronize, or process business records, invoices, customer records, accounting data, transaction data, and related information.

By connecting a Third-Party Service to the Services, you authorize GTech to access, use, transmit, process, and store information from that Third-Party Service as reasonably necessary to provide, maintain, secure, support, and improve the Services.

You acknowledge that:

1. Third-Party Services are provided by third parties and are not controlled by GTech.
2. Your use of Third-Party Services is governed by the applicable third party's terms, policies, and agreements.
3. GTech is not responsible for the availability, performance, security, accuracy, functionality, errors, outages, changes, or discontinuation of any Third-Party Service.
4. Changes to a Third-Party Service, API, permissions model, data structure, authentication requirement, subscription status, or business policy may affect the Services.
5. GTech is not affiliated with, endorsed by, or sponsored by Intuit unless expressly stated in writing.

You are responsible for maintaining active subscriptions, permissions, credentials, and access rights required for any Third-Party Service connected to the Services.

6. Customer Data

As between you and GTech, you retain ownership of your Customer Data. You grant GTech a limited license to access, use, host, copy, transmit, process, store, display, and create technical derivatives of Customer Data solely as needed to:

1. provide, operate, maintain, and secure the Services;
2. connect to and communicate with Third-Party Services;
3. troubleshoot, support, and improve the Services;
4. comply with applicable law, legal process, and contractual obligations;
5. prevent fraud, abuse, security incidents, or misuse of the Services; and
6. enforce this Agreement.

You represent and warrant that you have all rights, permissions, and authority necessary to provide Customer Data to GTech and to authorize GTech to process Customer Data through the Services.

You are responsible for the accuracy, quality, legality, and completeness of Customer Data, including invoice details, customer information, tax information, accounting records, payment information, and related business records.

7. Privacy

GTech's collection and use of personal information is described in our Privacy Policy, available at https://www.gtechengineers.com/privacy.

The Privacy Policy is incorporated into this Agreement by reference. If there is a conflict between this Agreement and the Privacy Policy regarding the processing of personal information, the Privacy Policy will control to the extent of that conflict.

8. Restrictions

You may not, and may not permit any Authorized User or third party to:

1. copy, modify, adapt, translate, or create derivative works of the Services except as expressly allowed by GTech;
2. reverse engineer, decompile, disassemble, or attempt to derive source code, underlying structure, algorithms, or trade secrets from the Services;
3. rent, lease, sell, sublicense, distribute, assign, transfer, or make the Services available to any third party except as expressly permitted by GTech;
4. use the Services to violate any law, regulation, contract, intellectual property right, privacy right, or third-party right;
5. interfere with or disrupt the security, integrity, availability, or performance of the Services;
6. attempt to gain unauthorized access to the Services, related systems, networks, accounts, data, or connected Third-Party Services;
7. upload or transmit malicious code, viruses, worms, malware, ransomware, spyware, or harmful content;
8. use automated scraping, harvesting, crawling, or extraction tools except as expressly authorized by GTech;
9. remove, alter, or obscure proprietary notices, trademarks, service marks, or attribution notices;
10. use the Services to build a competing product or service;
11. use the Services in a way that could damage GTech, its customers, its vendors, or any Third-Party Service provider; or
12. use the Services for high-risk activities where failure could result in death, personal injury, physical damage, or significant environmental damage.

9. Acceptable Use

You agree to use the Services only for lawful business purposes. You may not use the Services to transmit, store, process, or generate content or data that is unlawful, fraudulent, deceptive, defamatory, infringing, abusive, harassing, harmful, or otherwise objectionable.

You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including laws related to privacy, data protection, consumer protection, financial records, tax records, employment, accounting, communications, and electronic transactions.

10. No Accounting, Tax, Legal, or Financial Advice

The Services may assist with invoicing, recordkeeping, data synchronization, business workflows, reporting, or other operational tasks. The Services do not provide accounting, tax, legal, financial, investment, or professional advice.

You are responsible for reviewing all invoices, transactions, customer records, tax calculations, reports, and other outputs before relying on them or sending them to customers, vendors, government agencies, or other third parties.

You should consult qualified professionals for accounting, tax, legal, financial, and compliance advice.

11. Fees and Payment

Some Services may be provided without charge, as part of an internal tool, as part of a managed services relationship, or under a separate written agreement. Other Services may require payment of fees.

If fees apply, you agree to pay all amounts described in the applicable order form, invoice, subscription terms, statement of work, or other written agreement. Unless otherwise stated in writing, fees are non-refundable.

GTech may suspend or terminate access to paid Services if fees are not paid when due, subject to any notice or cure period required by an applicable written agreement.

12. Support and Maintenance

GTech may provide support, maintenance, updates, bug fixes, or technical assistance for the Services at its discretion or as described in a separate written agreement.

Unless GTech expressly agrees otherwise in writing, GTech does not guarantee that support will be available at any specific time or that any issue will be resolved within a specific period.

For support, contact [email protected], call 805-979-9897, or visit our support page.

13. Updates, Changes, and Availability

GTech may update, modify, improve, suspend, discontinue, replace, or remove features of the Services at any time. GTech may also impose usage limits, access restrictions, or technical requirements as needed to protect the Services, comply with legal obligations, maintain security, or support operational requirements.

GTech will make commercially reasonable efforts to maintain availability of the Services but does not guarantee uninterrupted, error-free, or continuous operation.

The Services may be unavailable due to maintenance, updates, outages, security incidents, Third-Party Service failures, internet disruptions, infrastructure issues, or events outside GTech's reasonable control.

14. Beta, Test, and Internal Features

GTech may provide access to beta, test, preview, experimental, internal, or pre-release features. These features may be incomplete, unstable, unsupported, or subject to change.

Beta and test features are provided "as is" and may be modified, suspended, or discontinued at any time without notice.

15. Ownership and Intellectual Property

GTech and its licensors own all rights, title, and interest in and to the Services, including software, source code, object code, workflows, interfaces, designs, documentation, trademarks, trade names, service marks, logos, templates, automation logic, APIs, and related intellectual property.

This Agreement does not grant you ownership of any GTech intellectual property.

You may submit feedback, ideas, suggestions, bug reports, or recommendations to GTech. You grant GTech a perpetual, irrevocable, worldwide, royalty-free license to use, copy, modify, distribute, commercialize, and otherwise exploit that feedback without restriction or compensation to you.

16. Third-Party Components

The Services may include or interact with third-party software, open-source software, libraries, APIs, hosting providers, infrastructure providers, or other components. Those components may be subject to separate licenses or terms.

Nothing in this Agreement limits your rights under applicable open-source licenses.

17. Confidentiality

Each party may receive non-public information from the other party that is marked confidential or that reasonably should be understood to be confidential based on its nature and the circumstances of disclosure.

The receiving party agrees to use confidential information only as needed to perform under this Agreement and to protect it using reasonable care. Confidential information does not include information that is publicly available, independently developed, rightfully received from another source, or already known without a duty of confidentiality.

GTech may disclose confidential information to employees, contractors, service providers, professional advisors, and vendors who need access for purposes related to the Services and who are bound by confidentiality obligations.

18. Data Retention and Deletion

GTech may retain Customer Data as needed to provide the Services, comply with legal obligations, resolve disputes, maintain security, prevent fraud, enforce agreements, maintain business records, and support backup or disaster recovery processes.

If your access to the Services is terminated, GTech may delete Customer Data after a reasonable period unless a separate written agreement, legal obligation, or operational requirement requires or permits longer retention.

If a paid Service is terminated for nonpayment, GTech may provide notice before deleting Customer Data where required by applicable terms or law. You are responsible for exporting or preserving Customer Data before termination or deletion.

19. Suspension and Termination

GTech may suspend or terminate your access to the Services if:

1. you violate this Agreement;
2. you fail to pay applicable fees;
3. your use creates a security, legal, operational, or reputational risk;
4. your use may harm GTech, other customers, Third-Party Services, or the Services;
5. a Third-Party Service connection, permission, or subscription becomes invalid or unavailable;
6. GTech is required to do so by law, court order, government request, or third-party platform requirement; or
7. GTech discontinues the applicable Service.

You may stop using the Services at any time. If the Services include a QuickBooks Online integration, you may also disconnect the integration through the Services, through QuickBooks Online, or through your Intuit account settings where available.

Upon termination, your right to access and use the Services ends immediately. Sections that by their nature should survive termination will survive, including ownership, confidentiality, disclaimers, limitation of liability, indemnification, governing law, and payment obligations.

20. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided "as is" and "as available." GTech disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and error-free operation.

GTech does not warrant that the Services will meet your requirements, operate without interruption, be secure, be error-free, preserve all data, or produce accurate business, accounting, tax, financial, or operational results.

21. Limitation of Liability

To the maximum extent permitted by law, GTech will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost business opportunities, lost goodwill, business interruption, loss of data, cost of substitute services, or damages arising from Third-Party Services.

To the maximum extent permitted by law, GTech's total liability arising out of or relating to this Agreement or the Services will not exceed the greater of:

1. the amounts paid by you to GTech for the specific Service giving rise to the claim during the twelve months before the event giving rise to liability; or
2. one hundred dollars.

The limitations in this section apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if GTech has been advised of the possibility of such damages.

22. Indemnification

You agree to defend, indemnify, and hold harmless GTech, its owners, officers, employees, contractors, agents, affiliates, vendors, and licensors from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

1. your use of the Services;
2. your Customer Data;
3. your violation of this Agreement;
4. your violation of law or third-party rights;
5. your use of Third-Party Services;
6. actions taken by your Authorized Users; or
7. invoices, transactions, records, reports, or other outputs created, modified, transmitted, or processed through the Services.

23. Export and Sanctions Compliance

You may not use, export, re-export, import, sell, or transfer the Services except as authorized by applicable law. You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to applicable embargoes or comprehensive sanctions, and that you are not listed on any applicable restricted party list.

24. U.S. Government Use

If the Services are used by or on behalf of the United States government, the Services are provided as "commercial computer software" and "commercial computer software documentation" under applicable federal acquisition regulations. Government users receive only the rights granted to other users under this Agreement.

25. Changes to this Agreement

GTech may update this Agreement from time to time. The updated version will be posted on GTech's website or otherwise made available to you. The updated Agreement will become effective when posted unless a later effective date is stated.

Your continued use of the Services after the effective date of an updated Agreement means you accept the updated Agreement. If you do not agree to the updated Agreement, you must stop using the Services.

26. Governing Law and Venue

This Agreement is governed by the laws of the State of California, without regard to conflict of law rules.

Any legal action or proceeding arising out of or relating to this Agreement or the Services must be brought in the state or federal courts located in Santa Barbara County, California, and each party consents to the personal jurisdiction and venue of those courts.

27. Notices

GTech may provide notices by email, through the Services, by posting on its website, or by other reasonable means. Notices to GTech must be sent to:

Griesemer Technologies d/b/a GTech
1125 E Clark Ave, STE A2, Orcutt, CA93455
[email protected]

28. Assignment

You may not assign or transfer this Agreement without GTech's prior written consent. GTech may assign or transfer this Agreement as part of a merger, acquisition, corporate reorganization, sale of assets, change of control, or by operation of law.

29. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, it will be severed.

30. Entire Agreement

This Agreement, together with any applicable order form, statement of work, service agreement, subscription terms, Privacy Policy, or other document incorporated by reference, forms the entire agreement between you and GTech regarding the Services and supersedes prior or contemporaneous agreements on that subject.

31. Contact

Questions about this Agreement or the Services may be sent to:

GTech
[email protected]
[email protected]
805-979-9897
1125 E Clark Ave, STE A2, Orcutt, CA93455